Posted tagged ‘over-productions’

When is an efficiency not an efficiency?

November 1, 2010

A bright idea in an efficient age...

I had an eventful day last week and for some reason it has taken me ten days to process it into actual thought. I was being trained as part of our council’s commitment to identifying waste and delivering efficiency within services.

The word ‘efficiency’ here is the important one. When most people us the word efficiency they usually mean doing the same thing with less inputs. This common understanding allows the Government to constantly claim large ‘efficiency’ savings without the public asking the question; ‘if services are £25 billion cheaper what are the Government not doing any more?’

George Osborne announced £4 billion worth of savings in central Government administration as part of the CSR. I’m sure most neutral observers thought ‘Hurrah, more money for the NHS’ or something similar.

The problem with all this ‘efficiency’ is that the sheer amount of it tends to devalue the term a little. No-one really believed that Gordon Brown’s pre-election efficiency commitment and to be honest I doubt that many people believed George Osborne with his £4 billion. (more…)