Posted tagged ‘new years resolutions’

Ten signs your organisation needs to innovate – Part 1

January 4, 2012

Is it time you innovated a little?

It’s at this time of year that so many good intentions are laid out in the form of New Year’s resolutions. We are all familiar with the standard personal ones (usually including lose some weight, save some money and enjoy life more), but it’s also a time to think professionally. Bad habits are hard to break, but now’s the time to do so.

And it’s not just individuals who should be looking to change their lives for the better. Organisations should be taking the opportunity to sweep out the old and bring in the new; to innovate and develop. That being said, many don’t believe they should have to change at all, as what they are doing is working well enough for the time being. If you think that fits your organisation, why not take a look at our ten signs that you might need to make some resolutions after all. Match more than a handful and you really should get moving…

1.  You live and die by heirarchy

Everyone loves a good structure chart, and none more than local government. No restructure or service can be planned or delivered without first taking a jolly good look at who reports to whom; only once this is clear can thought be given to what they will actually do.

But what if this didn’t need to be the case? What if the core focus of any service team was the service they were delivering, rather than the lines of authority and communication? Yammer founder David Sacks (@davidsacks) uses a brilliant slide to demonstrate the inate problems of communicating through heirarchy to source information, showing the tortuous route a request has to go on the way up before information or authority comes back down. What if this could be bypassed, with staff going directly to the officers at whatever level to discuss things with and progress projects? Radical, perhaps; seemingly undermining to those who don’t trust themselves or their staff, probably; faster and more efficient,certainly.

2.  No-one knows why you do things the way you do