Posted tagged ‘internal’

Here come the in-sultants

March 8, 2011

A good logo that sort of matches the story...

When I first started in local government one of my major bug bears was the fact that there were so many consultants operating within my council. It seemed that at the time every single council department had a consultant or two reviewing, implementing or otherwise prognosticating about the performance of one service or another.

My argument at the time was that if the council staff were good enough to do the job they were surely good enough to spend some time reviewing the service, if not of their own service (they might be too close to it) then certainly that of one of the other services in the council.

Flash forward a few (non-specified amount of) years and the craze seems to have caught on. Local authorities are falling over themselves to set up central teams of internal consultants made up of enthusiastic staff who are willing to take a short secondment into a separate team to ‘transform’ the council.

For ease of expression I describe these staff as in-sultants.

(more…)