Posted tagged ‘guest’

Talking about talking

March 15, 2011

 

Be careful or the public might tell you what they actually want

Here at We Love Local Government we love a good guest post, and here indeed is a guest post worth loving.  If you’ve got something to do with local government you’d like to write about from any angle (even if you think we’d disagree with you) then e-mail it to us at welovelocalgovernment@gmail.com.  Until you do though, read this and enjoy.

Reading the recent WLLG post on the way in which councils talk to local people brought back some unpleasant memories for me. I used to be a scrutiny officer. Without knowing much (ok, anything) about the art or science of “community engagement” I and my colleagues, with backbench Members, periodically organised public meetings to inform scrutiny committees’ views on various topics of local interest.
One particularly good one was on the subject of a high-profile local community event. The council and a number of other “local partners” – including the police – wanted to make some significant changes to the way it was run. Predictably, local people – including the organisers of the event – didn’t. Predictably, there was a massive bunfight, generating far more heat than light. We found it difficult – practically impossible, in fact – to get through the agenda, because attendees kept butting in and heckling. It was all the chairman could do to keep order. In the end we got through it but it was a hairy experience and I, as a relatively junior officer, wiped my brow and silently vowed to myself that I’d never do it again. (more…)