Posted tagged ‘complicated’

Getting simple ICT shouldn’t be complicated

November 3, 2011

Keep it Simple

My husband likes, on occasion, to cook. He doesn’t call it cooking of course: it’s culinary creation, during which he somehow manages to use every single herb and spice in the cupboard, even if he is only making an omelette. His opinoins is that because we have a lot of ingredients, to a lesser or greater degree we should make use of them.

I was reminded of this when I sat through a presentation about the latest piece of software being touted to me recently. The salesman took us through what it could do, ring all of its bells and blowing its whistles, and over the course of three hours showed us how his many other customers live their lives by the information they put in and get out of this master system.

Not once did he really think of asking us what we actually needed it to do. (more…)

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