Posted tagged ‘barriers’

e-low, e-low, e-low

October 26, 2010

 

 

Just don't e-mail us about anything...

 

For most people, contacting the police is a simple thing.  If you have an emergency it’s 999, if not you ring your local police station and leave a message which then gets deleted.  Simples.

Not so if you work for local government.  Today I got an e-mail from our ICT team telling me that my special e-mail account will be set up soon.  Upon further investigation I discovered that this was a special e-mail account specifically to talk to the Met police.

Apparently colleagues have been having all of their e-mails to their police based counterparts blocked because – wait for it – they get sent via the internet.  This means they are not secure, and that only those sent through a special type of e-mail account will get through to them.

So; if I want to e-mail anyone else in the world I simply fire up Outlook, write an e-mail and send it.  If, however, I want to e-mail the Met police I have to close down Outlook, log off that entire profile (closing down everything else I’m working on at the time), log on under a new, ‘special’ profile, fire up Outlook again, write it and send it.  Unless I get an instant response I’ll then have to close it all down again, load up my normal profile, get back to work for a bit and repeat the procedure later on to see if I’ve got a reply.

Am I alone in thinking this is ridiculous? (more…)