Archive for May 31, 2012

The trouble with experts

May 31, 2012

I don’t know everything.  There, I’ve finally said it – there are things which I simply don’t know.  I don’t know how to perform open heart surgery, I don’t know how to land an aeroplane in an emergency and I don’t know how to make Piers Morgan likeable.

I don’t feel bad about this lack of knowledge though, because for all the things I don’t know (except the latterly mentioned Piers Morgan conundrum) there are other people out there who do know how to do these things.  For each of these problems and for many, many others there are experts who have spent their lives (or at least 10,000 hours) learning about a specific topic and becoming the people who deliver solutions.

And then on the other hand are those people who speak with authority on subjects, yet have little to substantiate their attitudes and opinions.  Admittedly this is more of an immediate issue when faced with heart surgery or a descending 747, but in the less extreme world of local government these individuals have the ability to cause more pain, confusion and blockages than a street bought burrito after a night out.

I will use a recent experience to demonstrate my point here, but please don’t think this is confined to any single field of work; these people and attitudes permeate every service and level of local government. (more…)