Archive for June 21, 2011

Our colleagues ain’t so bad

June 21, 2011

Voodoo pins can break my bones but names will never hurt me...

Local Authorities are basically conglomerates of all sorts of different services staffed by all sorts of different types of people. Whilst it is often the case that staff, whether working for a company or a public sector organisation, will defend their organisation regardless of what is going on, it is not always the case in Local Government.

So why this tendency to, as the Americans would put it, ‘rip into our colleagues.’

I’ve heard two or three examples of this over the past few weeks which can point the way a little:

1)    The ‘I could have done it better’

Local Authorities are having to make some tough choices at the moment and our local newspapers are keen to shine a light on some of the cuts and fee increases that are happening. Just this week, a series of parking increases were getting our residents, and thus the local papers, exorcised. No matter where you went in the council people were sharing their wisdom over exactly how the situation should have been handled; be it by phasing the charges, communicating better or maybe being a little bit smarter about the across the board policy. If you talk to the parking managers they will roll their eyes, point out that they considered all of this but quite simply in order to make the income target this was the ‘least worst’ option. And I believe them.

2)    The ‘Oh, for *7%^s sake; you’re really just not helping’

(more…)